States of Guernsey were implementing a Personal Impact Programme for staff members across all public sectors. They needed an awareness campaign and support material to inspire and educate workers in all fields. Improving internal communication was highlighted as a priority with a focus on giving and receiving better feedback.
To make the Personal Impact Programme more manageable to implement we created a series of “PIP Tips”. These were bite-size pieces of advice that would help improve the way that public servants work. Phase 1 focused on setting SMART goals and monitoring and improving success through regular feedback sessions. We provided employees with handbooks, and produced banners, posters and PIP Tip cards to be displayed in all staff areas.
We also created an online PIP portal for managers and staff members to get more advice and resources on the Personal Impact Programme allowing them to access the information most relevant to them.
PIP is an ongoing programme that is constantly expanding and evolving, to help States of Guernsey become more effective and improve the lives of those that live and work on the island.